We have a business buying, renovating and selling high-end homes in the Danville, Blackhawk and Alamo area. We have used Jou Jou exclusively to represent us on the buy and sell sides on many transactions. Jou Jou is superbly knowledgeable about market conditions and does not settle for a quick sale at a price lower than what may have been possible. Jou Jou is meticulous with her paperwork and contracts and is well organized. I have never experienced anyone who is as responsive as Jou Jou; she will respond to e-mails at 2:00 am and is available by phone at any time day or night. Importantly, there is no need to try to reach out to Jou Jou, she is usually the one initiating calls to us. In terms of negotiating skills, Jou Jou is excellent; tough but reasonable and able to help reach win-win outcomes. Finally, Jou Jou is a very honest, fair and ethical person, a quality that is not always to find in the real estate brokerage business. I highly recommend Jou Jou.
— Buyer/Seller – Danville, 5/01/2013