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Testimonials

Jou Jou stayed on top of our home sale…

Jou Jou stayed on top of our home sale from helping to advise when to sell, how to stage and what improvements were needed to move our home in a timely professional manner.

— Seller – Danville, 1/01/2018

JouJou basically just loves what she does, that’s why she’s so great!

JouJou is not a professional that just helps you buy a new home, but she builds a strong relationship and trust with her clients. Here are some highlights that would haven’t happened without JouJou’s expertise:

– I thought I had great attention to details, but JouJou was able to catch all the issues in the home we were buying.
– She’s great on identifying major issues in the house and hold parties accountable for them. We got a big credit out of the home due to a few things we had to fix (balcony, sauna, etc.) and other things (HVAC, garage, fireplaces) fixed before we moved in.
– She’s great on managing timeline. We were ready to close in less than 2 weeks, but we had some back and forth with the sellers due to some inspections. JouJou was able to manage that smoothly and adapt our closing date. We had to extend the closing date which included fees (0.25% of home price) that JouJou even volunteered to cover with her commission since for her the most important thing was to make sure everything was fixed and ready to close.
– After we closed and moved in, JouJou continued to help us with house details. For example, finding gardeners we could trust, home insurance for small plumbing issues, etc.

JouJou basically just loves what she does, that’s why she’s so great!

— Buyer – Pleasanton, 12/25/2017

JouJou is extremely straightforward, and easy to work with

JouJou and her team provided us with honest, straightforward, timely and no-nonsense feedback throughout the process of selling our house. Her extensive marketing of our house (newspaper ads, flyers, social media) combined with well-coordinated open-houses resulted in a speedy sale at a good price. In contrast to many other realtors we interviewed, JouJou is extremely straightforward and easy to work with. Her team has tremendous experience and is super responsive to questions and has an eye for details. The stager (Terry) that JouJou works with is beyond superb, as are her list of contractors for fixing minor cosmetic issues around the house. I have no reservations working with JouJou again and wholeheartedly recommend anyone to work with her.

— Seller – Walnut Creek, 12/17/2017

It has been a pleasure working with someone of her caliber

I have worked with numerous realtors on many personal and business property transactions. By a far and wide margin, I must say that JouJou has been the most impressive at moving a deal forward from negotiations to quick turnarounds, to document preparation, staging, marketing, working with escrow, and most importantly… closing the deal. It has been a pleasure working with someone of her caliber.

— Seller/Buyer – San Ramon, 11/22/2017

We always felt that she had our best interest in mind

We have experienced many agents buying and selling numerous homes and by far JouJou was the best. We always felt that she had our best interest in mind. Excellent negotiation skills is definitely her strong point.

Would definitely use here again!!!

— Seller – Danville, 9/11/2017

She “went to the mat” for us and handled everything professionally and expertly

We hired JouJou because of her reputation for excellence. We had two homes to sell and she did not disappoint! One home sold in a day and the other in three weeks.

She “went to the mat” for us and handled everything professionally and expertly. She is fun to work with and a very gracious lady. Everything she told us happened exactly on the timeline she set for us. Pricing was perfect and she brings the buyers in from the get go. Everyone who assisted her from the stager she used, the title/escrow company and even the moving company she recommended. All of them were the best of the best.

She even helped us on the buy end with our new home and was more knowledgeable than the agent we worked with in that area.

Oh, and the best part is that she answers all of her calls herself! Not once did we deal with anyone but her. We highly recommend her and she is worth it! We joked that she should wear a super-hero cape. She’s that good.

— Seller – San Ramon, 8/07/2017

She works day and night literally

We were lucky that we chose JouJou as our realtor she was very responsive (she works day and night literally), knowledgable, and guided us throughout the home buying process from day one seeing that we are first time buyers. I would say it was because of her only that our very first offer (the first one we ever made for a house which is really awesome) in this home buying process got accepted. She negotiated well to get all the things done as per our liking during the process. She helped me get good referrals for all sorts of work related to home buying, mortgage to handyman etc. She worked with us like she part of our little family and she always advised us honestly and truthfully. I would any day recommend her as I am 100% sure she will deliver for sure.

— Buyer – Dublin, 7/09/2017

She treats her clients with respect whether they are first-time buyers or seasoned investors

In 2014 we were looking to buy our first home in the Bay Area. After searching high and low for the right home at the right price in the right area, we reached a point in our search where we were getting tired and frustrated. Then we met Joujou Chawla and she made the process of buying our first house fun and exciting.

Ms Chawla has extensive knowledge of Bay Area in general and East Bay in particular. She has decades of experience and a very pleasant yet firm style of dealing with people.

She understood our needs and found us exactly what we were looking for. At no point in our search did she let us down, she treats her clients with respect whether they are first-time buyers or seasoned investors. Ms Chawla is one of a kind and we are lucky to have met her.

Earlier this year she also helped us sell our property and once again, she went above and beyond our expectations. She has a fantastic team that is equally committed and hardworking as Ms Chawla herself.

We look forward to doing more business with her in the future.

— Buyer/Seller, 6/17/2017

Her local knowledge and experience is unparalleled!

A friend recommended Jou Jou to us and we couldn’t have been more pleased! Jou Jou is an excellent and professional agent. Her local knowledge and experience is unparalleled! Her proactiveness and follow through during this process made our transition seamless. We would recommend Jou Jou over and over again, she is honest and puts her clients first. -hire Jou Jou!!

— Buyer – Danville, 6/17/2017