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She works day and night literally

We were lucky that we chose JouJou as our realtor she was very responsive (she works day and night literally), knowledgable, and guided us throughout the home buying process from day one seeing that we are first time buyers. I would say it was because of her only that our very first offer (the first one we ever made for a house which is really awesome) in this home buying process got accepted. She negotiated well to get all the things done as per our liking during the process. She helped me get good referrals for all sorts of work related to home buying, mortgage to handyman etc. She worked with us like she part of our little family and she always advised us honestly and truthfully. I would any day recommend her as I am 100% sure she will deliver for sure.

— Buyer – Dublin, 7/09/2017

She treats her clients with respect whether they are first-time buyers or seasoned investors

In 2014 we were looking to buy our first home in the Bay Area. After searching high and low for the right home at the right price in the right area, we reached a point in our search where we were getting tired and frustrated. Then we met Joujou Chawla and she made the process of buying our first house fun and exciting.

Ms Chawla has extensive knowledge of Bay Area in general and East Bay in particular. She has decades of experience and a very pleasant yet firm style of dealing with people.

She understood our needs and found us exactly what we were looking for. At no point in our search did she let us down, she treats her clients with respect whether they are first-time buyers or seasoned investors. Ms Chawla is one of a kind and we are lucky to have met her.

Earlier this year she also helped us sell our property and once again, she went above and beyond our expectations. She has a fantastic team that is equally committed and hardworking as Ms Chawla herself.

We look forward to doing more business with her in the future.

— Buyer/Seller, 6/17/2017

Her local knowledge and experience is unparalleled!

A friend recommended Jou Jou to us and we couldn’t have been more pleased! Jou Jou is an excellent and professional agent. Her local knowledge and experience is unparalleled! Her proactiveness and follow through during this process made our transition seamless. We would recommend Jou Jou over and over again, she is honest and puts her clients first. -hire Jou Jou!!

— Buyer – Danville, 6/17/2017

Joujou is by far the best realtor that we’ve worked with

We have moved 5 times. Joujou is by far the best realtor that we’ve worked with during the home selling process. She is very knowledgeable, responsive and a pleasure to work with during the entire process. I would definitely call her again if I need to buy or sell in the future.

— Seller – Danville, 6/07/2017

You will never go wrong with JouJou :)

We picked JouJou as our agent, while browsing through the Zillow and yes its a damn good pick. She guided us during the entire journey of home buying. To start with she is very professional and is very patient. She is very methodical, prompt and dedicated. Her energy levels are always super high. She kept us cheered and encouraged all the time. With her and the team on our side, we felt the whole process to be a smooth sail. Her knowledge of the area is commendable. One good thing I liked about her is that she never rushed us. She has a very good insight into what offers to go for and which ones to avoid. She always advised ‘let’s take one step at a time’, which really helped us in our home buying experience. Her negotiation skills helped us to drastically cut down some of the surprise expenses during inspections and closure of the deal. Also, wanted to give a special shout to her team as well (Ashely and Rachel) for handling and following up all the processes during the entire course of the deal.

You will never go wrong with JouJou 🙂

— Buyer – San Ramon, 5/29/2017

We’ll be working with her for good for sure

I waited for sometime to write this review since I wanted to sit down and do it. I met Ms Joujou first with our family during an open house a year and half back. She was courteous and we thought we’d give her a try when we’re serious (we weren’t back then). As first time homebuyers we didn’t know what it takes to be first time home “owners”.

Ms Joujou took over and helped us put some aggressive offers in a market where people are paying extremely high prices for what would be considered outrageous at other times. She’s extremely meticulous and hard working. She personally went on house selection tours with us – her knowledge on pros and cons of old single family (especially how they are built – construction) vs a new one; a town home / condo in this area vs that – impressed us. One thing became very clear over the course of our journey – Ms. Joujou knows “Homes” & “East Bay” – inside out.

We like to work with people whom we can maintain a long term relationship with – so it’s not really a business transaction type relationship for us – We’d found an agent that we knew we could maintain a long term relationship with. Few things that she helped us with –

  • Hard work of putting aggressive offers together; coordinating with lender and getting best foot forward possible.
  • Aggressive bargaining in a sellers market – for us.
  • Negotiated a good home in the end.

In the end more than price tag of a home, what matters to us is the home that we got we’re happy with. She’s still helping us with other things through her contacts – like carpeting, etc. We’ll be working with her for good for sure.

— Buyer – San Ramon, 3/17/2017

JouJou is, without reservation, the most thoughtful, informed, and exceptional agent that we have ever dealt with

We have, over the years, bought and sold homes and it is not an exaggeration to state that JouJou is, without reservation, the most thoughtful, informed, and exceptional agent that we have ever dealt with. Her knowledge of the area, of the whole process, and her remarkable attention to detail is without parallel. Her mastery of the process and her knowledge of the properties and the area are almost encyclopedic and in my experience, without parallel. On top of this, she is kind and charming and will be your most powerful advocate. I have never seen a more professional and more devoted agent, working even when she was overseas to make sure everything was done on time. More importantly, she would never allow corners to be cut and we were stunned and appreciative how easy she made the process, JouJou is a jewel and is the standard by which all others should be judged, and they would not come close to the devoted, thoughtful, creative, and determined approach she brings to make sure that your best interests are the primary focus of any deal.

— Buyer – Danville, 1/09/2017

Joujou and her team made purchasing our home seamless

Searching for a home can be stressful, especially when you are under a time crunch. Joujou and her team made purchasing our home seamless. She is detail oriented, which is exactly what you want when purchasing a home. I would highly recommend Joujou and would use her again to buy/sell another home.

— Buyer – San Ramon, 12/16/2016

Jou Jou was great!

Jou Jou was great! We used a different realtor with no success for 4 months. Then hired Jou Jou. She sold the house within 1 month.

All members of her team were a pleasure to work with as well.

— Seller – Dublin, 11/03/2016